Legal notice (Aviso legal)

In accordance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the owner of the website tene-sur.com is:

• — Owner: YASNOVA ELENA (ELENA YASNOVA)
• — NIF: Y3005968C
• — Address: Avda. El Palm Mar, 43, Pal Mar, 38632 Arona (S.C. Tenerife), España
• — Email: booking@tene-sur.com
• — Phone: +34 697 29 49 69
• — Activity: holiday rentals and management of holiday homes (IAE 685).

The holiday homes offered on this website are registered in the Canary Islands Tourism Register under the numbers shown on each property's page. The owner acts on their own behalf or as manager on behalf of the owners of the homes:

• — Las Americas de LUX 98m²: VV-38-4-0088312
• — Palm Mar de LUX – C31: VV-38-4-0091785
• — Palm Mar de LUX – A32: VV-38-4-0091786
• — Palm Mar de LUX – A26: VV-38-4-0092238
• — Palm Mar de LUX – A25: VV-38-4-0092232
• — Palm Mar de LUX – A31: VV-38-4-0092239
• — Palm Mar Romantic Suite A11: VV-38-4-0098584
• — Palm Mar Romantic Suite A21: VV-38-4-0102468

Accessing and using this website makes you a user and implies acceptance of these terms. The user undertakes to use the content and services of the website properly, in accordance with the law, good faith and public order, and not to use them for unlawful activities or in ways that may harm the rights of third parties or the operation of the website.

Information on availability and prices is provided for information only. A booking is only confirmed when the user receives an express confirmation by email. The specific conditions of each booking (price, payment, cancellation) are those stated during the booking process and in that confirmation.

All content of the website — texts, photographs, design, logos and code — belongs to YASNOVA ELENA or is used with the permission of its owners. Its reproduction, distribution, public communication or transformation, in whole or in part, without the owner's prior written consent is prohibited, except for personal and private use.

The owner strives to keep the information on the website accurate and up to date, but does not guarantee that it is free of errors or that the website will be available without interruption. The owner is not liable for damage resulting from technical interruptions, computer viruses or misuse of the website by the user.

Links to third-party websites are provided for information only; the owner does not control those websites and is not responsible for their content.

The processing of users' personal data is governed by the website's Privacy Policy, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

These terms are governed by Spanish law. Any dispute shall be submitted to the courts that are competent under the applicable rules. Where the user is a consumer, the courts of the user's place of residence shall have jurisdiction, in accordance with Spanish Royal Legislative Decree 1/2007 of 16 November. Consumers may file complaints with the competent consumer protection bodies, in particular the Directorate-General for Consumer Affairs of the Government of the Canary Islands (Dirección General de Consumo del Gobierno de Canarias), and through the complaint forms (hojas de reclamaciones) available to them.